About TRI-K

Since 1974, TRI-K Industries, Inc. has been a leading manufacturer of specialty ingredients, bringing innovative concepts and products to life for the cosmetics industry. TRI-K strives to keep ahead of the curve with a specialization in cosmetic proteins and multi-functional peptides, natural actives, preservatives, and mild surfactants. TRI-K is a member of the Galaxy Group, with sales offices, manufacturing facilities and partners around the world. At TRI-K, we combine an awareness of consumer trends with innovative technologies to maintain our superior offering in the industry. Our in-house development team is constantly pioneering the discovery of new materials, resulting in enhanced consumer benefits. TRI-K Industries is a wonderful place to start your career with opportunities to learn and grow.

Summary: Regulatory & Sustainability Expert/Specialist role manages regulatory and sustainability projects. Provides training, prepares presentations and documentation as requested. Ensure statutory compliance of all regulatory requirements.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Generate and submit applications for green, sustainability, eco-friendly, etc. industry certification/approvals.

Assess and implement best practices and SOPs

Responsible for staying up to date on all regulatory laws, notices both domestic and international

Monitors and responds to information requests regarding FDA and international industry requirements and regulations; including organizing international product registration

Establish company-wide sustainability goals and a roadmap.

Manage and update sustainability progress.

Supervises quarterly updates to product information database

Responsible for various aspects of the quality complaint / resolution processes including customer, departmental, supplier, and third-party Lab interactions.

Prepares presentations for management, the sales team, customers, and others as needed.

Assists marketing with regulatory & sustainability information as needed.

Participate and Approve changes (as required)

Other Requirements: Some local travel

Competency:

To perform the job successfully, an individual should demonstrate the following competencies: Analytical - Synthesizes complex or diverse information. Problem Solving - Gathers and analyzes information skillfully. Interpersonal - Maintains confidentiality. Oral Communication - Demonstrates group presentation skills. Written Communication - Writes clearly and informatively. Quality Management - Demonstrates accuracy and thoroughness. Adaptability - Adapts to changes in the work environment; Manages competing demands. Dependability - Responds to management direction; Innovation - Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. Planning/Organizing - Prioritizes and plans work activities. Professionalism - Reacts well under pressure. Safety and Security - Uses equipment and materials properly.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Bachelor’s Degree– Chemistry or related field from four-year accredited college. Minimum 3-5 years work experience in cosmetic regulatory field.

Candidates must be legally authorized to work in the United States. Sponsorship is not available for this role.

We offer a competitive compensation package including:

• Medical

• Dental

• 401 (K)

• Vision

• Paid Time Off

• Life Insurance

• In addition to other programs and plans

TRI-K Industries is an equal opportunity employer and we celebrate and value diversity in our workforce. Hiring decisions are based on qualifications, merit, and business needs

Interested? Apply Here!

Role Purpose: Process incoming customer orders/sample orders, prepare freight quotes, address inquiries, follow up on shipments and orders, follow up on prepayments and assist with problem resolution. Supports Sales, Accounting, and other departments in achieving superior customer satisfaction for maximum growth.

Position Reports to: Supervisor of Customer Engagement

Positions Reporting to this Position: none

Role Objectives:

Receives and processes sales orders and sample orders received by telephone, fax, mail, or electronic services in an efficient and expedient manner

Prepares, forwards, and retains order acknowledgements

Enters and maintains customer information and “special pricing” database

Route orders via customer’s preferred method, direct routing, indirect routing, portal entry etc.

Invoice shipments and send shipping documents to the customer in a timely manner.

Process credit card payments

Responds to general inquiries from management, customers, and sales representatives related to orders, products, literature, shipping and delivery, pricing, availability, packaging, and ETA’s

Works closely with sales representatives to be proactive in meeting customer needs and keeping them informed of all activities associated with their accounts

Collaborates closely with Supply Chain, Manufacturing and Accounting to ensure seamless execution of on time order fulfillment

Adheres to departmental service level agreements and responds to customers within 24 hours

Recommends additional sales to meet minimum orders or identifies opportunities to offer alternate sizes when applicable.

Proactively monitors and keeps customers and sales advised of shipment dates, production schedules, delivery dates

Assists shipping with efforts to maintain quality service by maintaining updated shipping and packaging requirements

Prepares and runs KPI reports and performs special projects as requested

Supports team members and serves as back up to absorb workload of other team members when they are out

Researches and responds to customer complaints in accordance with our CAPA policy and procedures.

Assists in quarterly and annual audits

Writes and maintains SOP’s pertaining to specific job duties

Requirements:

To perform the job successfully, an individual should demonstrate the following competencies:

Demonstrates attention to detail

Identifies and resolves problems in a timely manner

Maintains confidentiality

Writes clearly and informatively

Understands business implications of decisions

Completes tasks correctly and on time

Shows adaptability by changing approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Shows judgment and planning ability by using time efficiently

Reacts well under pressure

Demonstrates accuracy and thoroughness

Maintains a pleasant, professional demeanor when dealing with customers

Qualifications:

High School Diploma or equivalent; Associate’s Degree preferred

Two years related experience or relevant training

Ability to calculate figures and amounts such as discounts, interest, commissions, percentages.

Microsoft Office (Excel, Work, Power Point, and Teams) and working knowledge of Navision, SAP or equivalent MRP systems a plus.

We offer a competitive compensation package including:

• Medical

• Dental

• 401 (K)

• Vision

• Paid Time Off

• Life Insurance

• In addition to other programs and plans

TRI-K Industries is an equal opportunity employer and we celebrate and value diversity in our workforce. Hiring decisions are based on qualifications, merit, and business needs.

Interested? Apply Here!

About TRI-K

Since 1974, TRI-K Industries, Inc. has been a leading manufacturer of specialty ingredients, bringing innovative concepts and products to life for the cosmetics industry. TRI-K strives to keep ahead of the curve with a specialization in cosmetic proteins and multi-functional peptides, natural actives, preservatives, and mild surfactants. TRI-K is a member of the Galaxy Group, with sales offices, manufacturing facilities and partners around the world. At TRI-K, we combine an awareness of consumer trends with innovative technologies to maintain our superior offering in the industry. Our in-house development team is constantly pioneering the discovery of new materials, resulting in enhanced consumer benefits. TRI-K Industries is a wonderful place to start your career with opportunities to learn and grow.

Role Purpose: Promotion and business creation of Tri-K’s specialty personal care portfolio in China, particularly the greater Shanghai area. The candidate will be responsible for the management of one or more distribution partners in the area, accounts both directly and/or through the management of these distribution partners, and for the direct management of the regional sites of our global customers.

Customer interactions are to be focused on relevant technical personnel such as formulators, microbiologists or any senior R & D personnel who are decision makers. Less interaction will be required from customer purchasing teams, and most pricing discussions are to be had with the distribution partner.

Position Reports to: Director of Global Sales

Positions Reporting to this Position: none

Role Objectives:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Develops and implements strategies to maintain and/or expand sales in conjunction with corporate goals and objectives.

Prepares and implements short and long terms sales plans for each account

Forecasts the demand for product(s) and prepares budgets

Prepares project reports and sales activity reports as requested

Utilizes and inputs sales calls and related information into Salesforce in a timely manner

Follows up on sample requests

Meets regularly with the customer to understand their objectives and requirements.

Develops account relationship, recommends new product and technology, and obtains feedback on products.

Ensures that sales, R & D, Marketing and Customer Service provide post implementation support to customers.

Manages and expedites the resolution of customer problems/complaints.

Prepares and conducts technical/product presentations and demonstrations.

Participates in trade shows, weekly sales conference calls, and quarterly sales meetings.

Plans travel and itineraries to maximize client contact and efficiency.

Prepares expense reports, itinerary and call reports according to schedule.

Keeps abreast of market trends, new technology, pricing, and customer projects.

Requirements:

Travel This position requires minimum 50% domestic travel. Overnight stays of one or more days required.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

Problem Solving - Identifies and resolves problems in a timely manner; Communicates changes and progress.

Customer Service - Manages complex customer situations in a calm and professional manner; Responds promptly to customer needs; Solicits customer feedback to improve service; Interpersonal - Maintains confidentiality; Oral Communication - Speaks clearly and persuasively in positive or negative situations; Written Communication - Writes clearly and informatively.

Business Acumen - Displays orientation to profitability; Demonstrates knowledge of market and competition.

Strategic Thinking - Analyzes market and competition; Identifies external threats and opportunities.

Judgment - Exhibits sound and accurate judgment.

Motivation - Demonstrates persistence and overcomes obstacles.

Professionalism - Reacts well under pressure; Follows through on commitments.

Qualifications:

Bachelor's degree (B. S.) in Chemistry, Chemical Engineering, or related field from four-year College or University.

Minimum of 5 Years of B2B Chemical Sales experience with a focus in Personal Care. Experience managing distribution partners preferred.

Established connections within the personal care industry are highly desired.

Ability to interact with highly knowledgeable technical contacts within customer accounts is necessary.

Candidates must be based out of the Greater Shanghai Metropolitan Area

TRI-K Industries is an equal opportunity employer, and we celebrate and value diversity in our workforce. Hiring decisions are based on qualifications, merit, and business needs.

Interested? Apply Here Chrome works best!

About TRI-K

Since 1974, TRI-K Industries, Inc. has been a leading manufacturer of specialty ingredients, bringing innovative concepts and products to life for the cosmetics industry. TRI-K strives to keep ahead of the curve with a specialization in cosmetic proteins and multi-functional peptides, natural actives, preservatives, and mild surfactants. TRI-K is a member of the Galaxy Group, with sales offices, manufacturing facilities and partners around the world. At TRI-K, we combine an awareness of consumer trends with innovative technologies to maintain our superior offering in the industry. Our in-house development team is constantly pioneering the discovery of new materials, resulting in enhanced consumer benefits. TRI-K Industries is a wonderful place to start your career with opportunities to learn and grow.

Role Purpose: As the Sales Account Manager for the Northeast, you will be responsible for generating sales by maintaining and expanding relationships with clients and prospecting new account relationships within an assigned territory.

Position Reports to: Director of Global Sales

Positions Reporting to this position: none

Role Objectives:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Develops and implements strategies to maintain and/or expand sales in conjunction with corporate goals and objectives.

• Prepares and implements short and long terms sales plans for each account

• Forecasts the demand for product(s) and prepares budgets

• Prepares project reports and sales activity reports as requested

• Utilizes and inputs sales calls and related information into Salesforce.com in a timely manner

• Follows up on sample requests

• Meets regularly with the customer to understand their objectives and requirements.

• Develops account relationship, recommends new product and technology, and obtains feedback on products.

• Ensures that sales, R & D, Marketing and Customer Service provide post implementation support to customers.

• Manages and expedites the resolution of customer problems/complaints.

• Prepares and conducts technical/product presentations and demonstrations.

• Participates in trade shows, weekly sales conference calls, and quarterly sales meetings.

• Plans travel and itineraries to maximize client contact and efficiency.

• Prepares expense reports, itinerary and call reports according to schedule.

• Keeps abreast of market trends, new technology, pricing, and customer projects.

Requirements:

Trave: l This position requires minimum 50% domestic travel. Overnight stays of one or more days required.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving - Identifies and resolves problems in a timely manner; Communicates changes and progress.

• Customer Service - Manages complex customer situations in a calm and professional manner; Responds promptly to customer needs; Solicits customer feedback to improve service; Interpersonal - Maintains confidentiality; Oral Communication - Speaks clearly and persuasively in positive or negative situations; Written Communication - Writes clearly and informatively.

• Business Acumen - Displays orientation to profitability; Demonstrates knowledge of market and competition.

• Strategic Thinking - Analyzes market and competition; Identifies external threats an opportunities.

• Judgment - Exhibits sound and accurate judgment.

• Motivation - Demonstrates persistence and overcomes obstacles.

• Professionalism - Reacts well under pressure; Follows through on commitments.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education/Experience:

• Bachelor's degree (B. S.) in Chemistry or related field from four-year College or University.

• MBA preferred.

• Minimum of 3 Years of Personal Care sales experience with a B2B customer base is preferred. Related industries (e.g. pharma and fragrance sales) will be considered.

We offer a competitive compensation package including:

• Medical

• Dental

• 401 (K)

• Vision

• Paid Time Off

• Life Insurance

• In addition to other programs and plans

TRI-K Industries is an equal opportunity employer and we celebrate and value diversity in our workforce. Hiring decisions are based on qualifications, merit, and business needs.

Interested? Apply Here

Ready to join a growing team in the most dynamic Personal Care market in the U.S?

TRI-K Industries, Inc., a leading supplier & manufacturer of specialty raw materials to the global personal care and cosmetics industry is expanding its domestic sales team and seeks an experienced and qualified candidate for the role of Sales Account Manager - West Coast Region.

The ideal candidate will be located in the greater Los Angeles area, which is the hub of Innovation and Trend Setting, and should be setting their sights to develop into a sales leadership role.

As the Sales Account Manager for the West Coast, you will be responsible for generating sales by maintaining and expanding relationships with clients and prospecting new account relationships within an assigned territory.

Requirements

Qualifications:

The ideal candidate would have a minimum of 3 year’s experience as a Sales Account Manager for a leading cosmetic formulation company that includes Actives in its portfolio, and a minimum of 3 years in the lab either in R&D, Technical Services, or Evaluations. The candidate must be able to effectively communicate with both the internal team and customers using technical terms to discuss cosmetic formulations in a clear and concise manner.

The candidate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Candidates must be legally authorized to work in the United States. Sponsorship is not available for this role.

Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

Problem Solving - Identifies and resolves problems in a timely manner; Communicates changes and progress.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Interpersonal - Maintains confidentiality; Oral Communication - Speaks clearly and persuasively in positive or negative situations; Written Communication - Writes clearly and informatively.

Business Acumen - Displays orientation to profitability; Demonstrates knowledge of market and competition. Strategic Thinking - Analyzes market and competition; Identifies external threats and opportunities.

Judgment - Exhibits sound and accurate judgment.

Motivation - Demonstrates persistence and overcomes obstacles.

Professionalism - Reacts well under pressure; Follows through on commitments.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Develops and implements strategies to maintain and/or expand sales in conjunction with corporate goals and objectives.

• Prepares and implements short and long terms sales plans for each account

• Forecasts the demand for product(s) and prepares budgets

• Prepares project reports and sales activity reports as requested

• Utilizes and inputs sales calls and related information into Salesforce.com in a timely manner

• Follows up on sample requests

• Meets regularly with the customer to understand their objectives and requirements.

• Develops account relationship, recommends new product and technology, and obtains feedback on products.

• Ensures that sales, R & D, Marketing and Customer Service provide post implementation support to customers.

• Manages and expedites the resolution of customer problems/complaints.

• Prepares and conducts technical/product presentations and demonstrations.

• Participates in trade shows, weekly sales conference calls, and quarterly sales meetings.

• Plans travel and itineraries to maximize client contact and efficiency.

• Prepares expense reports, itinerary and call reports according to schedule.

• Keeps abreast of market trends, new technology, pricing, and customer projects.

Other Requirements:

This is a home-based position which requires some travel, including overnight stays. The greater Los Angeles area is the ideal location but we will consider some other locations.

Education/Experience:

Bachelor's degree (B. S.) in Chemistry or biochemistry/organic chemistry.

Minimum of 3 Years of experience in the Lab, either in R&D, Technical Services, or Evaluations

Minimum of 3 Years of Sales in Actives specialty chemicals related to beauty and chemicals and/or pharmaceuticals (API) B2B sales.

We offer a competitive compensation package including:

Medical

Dental

401 (K)

Vision

Paid Time Off

Life Insurance

Pet Insurance

In addition to other programs and plans

TRI-K Industries is an equal opportunity employer and we celebrate and value diversity in our workforce. Hiring decisions are based on qualifications, merit, and business needs.

Interested? Apply Here!

About TRI-K

Since 1974, TRI-K Industries, Inc. has been a leading manufacturer of specialty ingredients, bringing innovative concepts and products to life for the cosmetics industry. TRI-K strives to keep ahead of the curve with a specialization in cosmetic proteins and multi-functional peptides, natural actives, preservatives, and mild surfactants. TRI-K is a member of the Galaxy Group, with sales offices, manufacturing facilities and partners around the world. At TRI-K, we combine an awareness of consumer trends with innovative technologies to maintain our superior offering in the industry. Our in-house development team is constantly pioneering the discovery of new materials, resulting in enhanced consumer benefits. TRI-K Industries is a wonderful place to start your career with opportunities to learn and grow.

Role: Generates sales by promoting the TRI-K portfolio and expands customer relationships with external clients.

Responsibilities:

Creates sales with indie and contract manufacturing partners in alignment with corporate goals and objectives.

Manages key local customers and contract manufacturing partners in the US to maximize sales and profits.

Presents the TRI-K portfolio to new and existing customers to maximize sales.

Vets new leads and accounts to determine the optimum service channels.

Enforces new customer acquisition strategies to build and graduate customers to field sales.

Creates, nurtures, and closes an opportunity pipeline.

Prepares and implements short and long terms sales plans for each key account.

Forecasts the demand for product(s) and prepares budgets.

Documents all sales activity in Sales Force CRM database.

Establishes recurring call schedules with customer and follow up activities.

Develops account relationship, recommends new product and technology, and obtains feedback on products.

Ensures that sales, R & D, Marketing and Customer Service provide post implementation support to customers.

Participates in trade shows, weekly sales conference calls, and quarterly sales meetings.

Follows up on leads from industry shows, UL Prospector, and company website.

Keeps abreast of market trends, new technology, pricing, and customer projects.

Requirements:

Strategic Thinking - Analyzes market and competition; identifies external threats and opportunities.

Business Acumen- Displays orientation to profitability; demonstrates knowledge of market and competition.

Problem Solving- Identifies and resolves problems in a timely manner; communicates changes and progress.

Customer Engagement - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service.

Interpersonal - Maintains confidentiality.

Communication - Speaks clearly and persuasively in positive or negative situations. Writes clearly and informatively.

Judgment - Exhibits sound and accurate judgment.

Motivation - Demonstrates persistence and overcomes obstacles.

Professionalism- Reacts well under pressure; follows through on commitments.

Educational Qualifications:

· Bachelors in chemistry, biology, or related scientific field preferred

Candidates must be legally authorized to work in the United States. Sponsorship is not available.

We offer a competitive compensation package including:

• Medical

• Dental

• 401 (K)

• Vision

• Paid Time Off

• Life Insurance

• In addition to other programs and plans

TRI-K Industries is an equal opportunity employer and we celebrate and value diversity in our workforce. Hiring decisions are based on qualifications, merit, and business needs.

Interested? Apply Here!

Description

TRI-K Industries is a subsidiary of Galaxy Surfactants Ltd. Group. Galaxy Surfactants Ltd. Is a leading manufacturer in the world of surfactants and specialty care ingredients focused on the Personal & Home Care industry. As part of Galaxy’s footprint expansion in North America, we are pursuing a passionate and qualified candidate for the role of Sales Account Manager covering the West Coast region. This position while employed under our subsidiary ‘TRI-K Industries Inc.’, will be responsible to grow the parent company (Galaxy’s) portfolio in the assigned region.

Information on Galaxy Surfactants Ltd. & its portfolio can be viewed on our website: www.galaxysurfactants.com

We offer a competitive compensation package including:

• Medical

• Dental

• 401 (K)

• Vision

• Paid Time Off

• Life Insurance

• In addition to other programs and plans

Role Description

· Develops and executes strategies to expand sales in conjunction with corporate goals and objectives.

· Prepares and implements short and long term sales plans for each account in respective regions.

· Forecasts the demand for product(s) and prepares budgets in line with corporate goals.

· Prepares project reports and sales activity reports as per protocol.

· Documents all activity in customer relationship management tool (Salesforce)

· Emphasis on lead generation to lead conversion.

· Meets regularly with the customer to understand their objectives and requirements.

· Develops customer relationships, recommends new product and technology.

· Manages and expedites the resolution of customer concerns.

· Prepares and conducts technical/product presentations.

· Participates in trade shows and internal required scheduled meetings.

· Plans travel and itineraries to maximize client contact and efficiency.

· Prepares expense reports and call reports according to schedule.

Experience/Education Required

Bachelors in Chemistry or Chemical Engineering. MBA is a plus.

5-10 year experience in a direct sales role in the Personal & Home Care Industry.

Candidates must be able to legally work in the United States. Sponsorship is not available for this role.

TRI-K Industries is an equal opportunity employer and we celebrate and value diversity in our workforce. Hiring decisions are based on qualifications, merit, and business needs.

Interested? Apply Here!

Description

TRI-K Industries is a subsidiary of Galaxy Surfactants Ltd. Group. Galaxy Surfactants Ltd. Is a leading manufacturer in the world of surfactants and specialty care ingredients focused on the Personal & Home Care industry. As part of Galaxy’s footprint expansion in North America, we are pursuing a passionate and qualified candidate for the role of Sales Account Manager covering the South region. This position while employed under our subsidiary ‘TRI-K Industries Inc.’, will be responsible to grow the parent company (Galaxy’s) portfolio in the assigned region.

Information on Galaxy Surfactants Ltd. & its portfolio can be viewed on our website: www.galaxysurfactants.com

We offer a competitive compensation package including:

• Medical

• Dental

• 401 (K)

• Vision

• Paid Time Off

• Life Insurance

• In addition to other programs and plans

Role Description

· Develops and executes strategies to expand sales in conjunction with corporate goals and objectives.

· Prepares and implements short and long term sales plans for each account in respective regions.

· Forecasts the demand for product(s) and prepares budgets in line with corporate goals.

· Prepares project reports and sales activity reports as per protocol.

· Documents all activity in customer relationship management tool (Salesforce)

· Emphasis on lead generation to lead conversion.

· Meets regularly with the customer to understand their objectives and requirements.

· Develops customer relationships, recommends new product and technology.

· Manages and expedites the resolution of customer concerns.

· Prepares and conducts technical/product presentations.

· Participates in trade shows and internal required scheduled meetings.

· Plans travel and itineraries to maximize client contact and efficiency.

· Prepares expense reports and call reports according to schedule.

Experience/Education Required

Bachelors in Chemistry or Chemical Engineering. MBA is a plus.

5-10 year experience in a direct sales role in the Personal & Home Care Industry.

Candidates must be able to legally work in the United States. Sponsorship is not available for this role.

TRI-K Industries is an equal opportunity employer and we celebrate and value diversity in our workforce. Hiring decisions are based on qualifications, merit, and business needs.

Interested? Apply Here!